WEBVTT

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Welcome, it's good to see you.

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This session explores the question,
what is success?

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Throughout this session, you're going to
have the opportunity to think carefully

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about what success means to you.

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I'm not here to tell you what
your life should look like.

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You should decide that for yourself,
because this is your one and

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only precious life on Earth.

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My job is to help you achieve the success
that you desire and deserve and

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I'll do that by sharing with you what
researchers have learned about what

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predicts success in life.

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The lessons you learn in this course will
be useful to you in at least three ways,

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and these are the areas that most people
think about when they think about what

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makes for a successful life.

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This course will help you get better and

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more meaningful results at work,
regardless of the type of work you do.

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It will help you achieve your career
goals, whatever those goals may be.

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And it will help you enjoy a happy,
healthy life, with time and

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energy to spend with the people you
love and the communities you care about.

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Let's talk about each of
these in more detail.

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Beginning with the importance
of achieving results.

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When we take on a job, each of us
has a responsibility to add value

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to our organizations, our colleagues, and
to the people our organizations serve.

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So this course is designed to help
you get better results at work.

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Whether your organization's
purpose is to provide products and

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services, make money for
shareholders, heal people,

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cure diseases, educate others,
alleviate poverty, or any other goal.

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And in this course,

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we're going to make the assumption
that getting results isn't enough.

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You will spend many years
throughout your life working, and

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you're likely to feel that your years
spent working will be better spent if you

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believe that the work you do matters
to someone, somewhere, somehow.

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Researchers have found that when we
believe we are engaged in meaningful work,

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we have greater pride in what we do.

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Feel more responsibility for
the outcomes of our work.

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Are more willing to above and
beyond the call of duty.

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Handle stress better, and
are more likely to stay motivated

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during the inevitable ups and
downs of everyday work.

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In a global study of 12,000 primarily
white-collar workers in a variety of

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industries, researchers Tony Schwartz and

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Christine Porath found that the employees
who felt their work was meaningful were

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more than three times more likely
to stay with their organizations.

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They were also more engaged and
more satisfied with their jobs.

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Unfortunately, the same study found

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that 50% of the employees surveyed did
not find their work to be meaningful.

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In another study of over 70,000
employees in over 100 countries,

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researchers from the Gallup organization
found that the employees who said that

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they experienced their work as meaningful
were more likely to feel engaged,

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enthusiastic and committed to their jobs.

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The researchers also found that
organizations with engaged employees

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experienced greater productivity,
higher profitability,

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higher customer ratings and
lower turnover.

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Unfortunately, the Gallup researchers
found that on average, only 13% of

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employees across the 142 countries
reported feeling engaged with their work.

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Although there was
variation across countries,

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the highest percentage of engaged
employees was still under 35%.

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Now that's a problem.

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Because employees who are disengaged from
their work put minimal effort into their

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jobs, miss work more often, and
are more willing to change jobs.

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Clearly, finding meaning at work matters.

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Now let's turn to career success.

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Different people have different ideas

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about what they want to
achieve in their career.

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Some people want to climb
the organizational ladder

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to the most senior levels of
their organization or field.

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Others want to stay at the same job for
many years and be respected for

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the expertise they bring to their job
rather than taking on the obligations of

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senior levels of leadership.

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Some people want a career
that feels like a calling and

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makes them feel like they're fulfilling
their life's purpose through their work.

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Other want a career that gives
them the energy, time, and

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flexibility to fulfill their
purpose outside of work.

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And still others see success as
having a choice to ramp up or

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ramp down their careers
whenever they want to

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in order to be able to take care of
other interests and commitments.

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Such as traveling or taking care of our
family at different times in their lives.

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Regardless of the type of career you
desire, researchers define a career

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as a series of work experiences that
evolve over the course of your life.

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They define career success
as feeling positive overall,

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with both the career choices that you
make, and the outcomes of these choices.

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Researcher Ellen Cossack and

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her colleagues encourage us to create
what they call a sustainable career.

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A sustainable career is one
that fits with your values.

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Provides enough financial security
to take of your economic needs.

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Is flexible enough to evolve as your
interest and life stages change.

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A sustainable career assumes that your
personal life, your family and community

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matter to you, and that you may be willing
to make career decisions based on what's

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important to you in your personal life,
your health, your family, your community.

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And you may be willing to
adjust your career plans, or

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your work schedule to support your
spouse or partner's career plans.

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A sustainable career also helps you adapt
to the demands and unpredictability of

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a complex and fast-changing environment in
which opportunities come and go quickly.

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Jobs and

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professions can have a short shelf life
due to technological advancements.

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Organizations transform themselves
due to mergers and acquisitions.

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And the global political climate
can change in a blink of an eye.

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Here's a video that will
give you an idea of how

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quickly the world is changing around us.

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As you watch it,

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think about the implications these
changes might have on your own career.

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>> There has never been a bigger force for
change than technology.

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It changes absolutely everything
about the way we live,

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the way we get around, the way we eat,
even the way we talk to each other.

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[MUSIC]

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[MUSIC]

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So here's the point.

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If you want a sustainable career,
you'll need to actively manage your career

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in order to stay employable
as well as employed.

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You'll need to take steps to ensure
your expertise stays relevant.

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Which means understanding how
the environment is changing and

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investing in lifelong learning.

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You'll want to make sure you're getting
measurable results in whatever jobs you

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have, so that no one will ever doubt your
ability to add value wherever you are.

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You'll want to be sure you have
a diverse network of mutually supportive

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relationships, as well as a reputation for
being a team player, and

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for being the kind of person
people want to work with.

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So that many people will support
you in whatever career you choose.

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And you'll want to keep money
in the bank as a cushion for

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the expected and
unexpected changes that may come your way.

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When you think about your career success,

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you'll want to focus on both external and
internal measures of success.

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External measures of success
are things that are objective and

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can be seen and
evaluated by others as well as yourself.

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Things such as status and
titles, degrees, awards,

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what you get paid, where you live,
and what you drive.

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Your external measures of success are all
fine and dandy if they make you happy,

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but you need to be cautious about
pursuing external measures of success.

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Many of us know people who seem successful
by external measures of success.

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Yet they don't feel successful or
happy with their choices.

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Judging your career primarily
on external measures can be

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hard on your self-esteem if
you lose your status, title,

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salary or other external indicators,
if that's how you measure your worth.

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Internal measures of success
include things that are subjective,

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which means only you can decide whether or
not they matter to you.

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These are things like believing you're
making a difference through your work,

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feeling as though your work
is aligned with your values,

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taking pride in the day-to-day
work that you do.

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Appreciating the autonomy that comes with
your job, enjoying your colleagues and

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the people you served through
your work and being grateful for

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the opportunity to do what you do.

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So far, we've discussed two measures
of success, achieving meaningful

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work results and attaining your career
goals We'll now turn to having a happy,

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healthy life a measure of success as well.

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After all, is it worth it if you focus so
much on your work and

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career that you don't
take care of your health?

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Die before your time or never have time
to spend with the people you love?

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As the old adage goes,
no one ever says on their deathbed,

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I wish I spent more time at the office.

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Now here's a two minute video that
will give you some perspective on life

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outside of work.

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I'm giving you fair warning that some of
you will need to have your tissues nearby.

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If you could have dinner with anyone
living or dead, who would you choose?

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>> Kylie Minogue [LAUGH]
>> Marilyn Monroe.

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>> God I wouldn't have a clue.

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>> I know straight up.

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Paul Hogan.

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Kim Kardashian.

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>> No, no, no.

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>> I'd like to have dinner
with Justin Bieber.

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[LAUGH]
>> What?

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He's not coming to my house.

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>> No, [LAUGH]
>> I'd have Bob Hawke.

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>> Dave Hughes.

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>> Barry Humphries.

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>> Jimi Hendrix.

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>> People who have made
a difference in the world,

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maybe Nelson Mandela at the dinner table.

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>> [SOUND]
>> I am scared.

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>> If you could have dinner with anyone
in the world who would you choose?

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>> Probably a whole family,
like a whole extended family.

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>> Mom and dad.

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>> Mom and dad.

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>> Does it have to be a celebrity?

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Could it be family?

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>> We love it.

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We talk about how school is.

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We ask mom and dad how their day was.

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>> Family.

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>> Yeah, mom and dad.

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>> Family.

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Who would you like to have dinner with?

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>> They just want to be with
us while they're eating food,

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which is pretty cool [LAUGH]
>> They see us above everything,

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I'm going to get.

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>> Yeah,
>> Yeah

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>> There was a bit of a message in

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it for me.

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>> Yes [LAUGH]

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[MUSIC]

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What are we having for dinner?

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[MUSIC]

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>> Despite the importance of
our lives outside of work,

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people often put their
personal lives last.

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Often risking their personal relationships
as well as their health and happiness.

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But researchers have found that people
who take time off from their jobs

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are more satisfied with their work.

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They prioritize their work better and
they also make better decisions.

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Because during mental downtime,
our brains stay quietly busy, making

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sense of recently learned information,
reinforcing learning, and providing us

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with the unexpected flashes of light, all
of which can help us use better judgement.

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People who take time off from work also
experience more positive emotions and

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less stress.

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And they tend to have
lower rates of depression.

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Researchers have found that consistently
working too much overtime and

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not taking vacation time
puts you at greater risk for

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cardiovascular disease,
which means heart attacks and strokes.

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The increased risk could be
from the stress of the job.

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But it also could be that people who
work too many hours may not take

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time to exercise or to eat well.

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Or they may put off seeing the doctor when
they notice a health problem if they're

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too busy working.

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Overworked employees can negatively affect
the organization's health as well as their

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own health.

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Because overwork can lead to
higher absenteeism and turnover,

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increase safety violations, and
more errors due to poor judgment.

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Overwork can also lead to
decreased productivity,

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in part because working excessive hours
makes it harder to prioritize and

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easier to waste time on details that
don't matter to the bottom line.

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Sarah Green Carmichael, Senior Associate
Editor at the Harvard Business Review,

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says it best.

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In sum, she says, the story of overwork is
literally a story of diminishing returns.

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Keep overworking, and

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you'll work progressively more stupidly on
tasks that are increasingly meaningless.

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Despite the personal and organizational
advantages of taking a break from work,

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many people don't take time off.

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Although some people don't have the option
to take time off, even when people do

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have that option, many people don't take
the time off that they're entitled to.

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Several studies have shown that
the average employee in the United States

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takes only about half of
their available days off.

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Many people who do take time away
from their job work on vacation,

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check their e-mails, or are contacted
by people about work-related issues.

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One study found that almost half of all
working adults in the US check their work

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e-mails everyday when on vacation,
and 10% check them every hour.

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Another study of 1000 workers
found that 50% checked their

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email while in bed, and
38% checked it during dinner.

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One thing is certain,

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you're going to have to figure out how to
set boundaries between your work life and

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home life, because the organization
is unlikely to do it for you.

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Now, just think about it.

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What happens when you do a really
good job for the organization?

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They give you more work, and
they may say they love you and

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can't live without you at work.

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But as seductive as it is to hear that
people at work love you and can't live

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without you, it's wise to remember that
they're using those terms loosely.

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Because you most certainly can be replaced
at work, and real love is found at home.

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Now that we've discussed success in
terms of getting meaningful results,

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having the kind of career you want, and
taking care of yourself and the people you

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love, it makes sense for you to write down
what your ideal successful life would be.

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Because you can then what you learn in
this course to achieve those goals.

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The best way to do this is to
imagine you're 96 years old and

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you've led a very good life.

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Your loved ones ask you how you would
define success both personally and

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professionally.

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Looking back on your life,
what would you say?

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Thanks for taking the time to think
about what success means to you.

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I look forward to seeing
you at our next session.