WEBVTT

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One of the things I
really struggled with

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is that when obviously the
new guidelines came out,

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the team was split up, and
really close, supportive

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colleagues were moved
to different teams.

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Some colleagues are also
shielding at the moment.

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So there was only very few of
us left actually in the office.

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People who I was
close with had gone.

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So your social support network
was reduced significantly.

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And also, I think it's just,
you worry that because you

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don't have the up-to-date
information that you personally

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collected; that you have
everything you need to make

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a decision about what
someone will need--

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so I think there's
been occasions

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when I've been worried that
someone's going to go home,

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and that they're going to
die because the plans weren't

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appropriate, and that will be
my fault because you're making

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very quick, rapid decisions.

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And although you're doing
your best to manage any risks,

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risk is still there.

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You can't minimise it.

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And I think for a lot of us,
lots of patients that we worked

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with long-term, whether
that's because they've been

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in hospital for a long
time, or whether--

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we do have a few people
who come in to hospital

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quite often because they
are chronically unwell.

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Those people that
you're used to,

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they passed away from COVID.

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And you know them so well.

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It's really difficult.
There's one gentleman

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that I was really--

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I really just loved working
with him because he was just

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a really pleasant, lovely
man, and he was always

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so grateful and
thankful for my support.

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And he loved his carers.

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He was just a really,
really nice man.

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And I found out
recently that he died

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just because a colleague was
talking about it in passing.

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And I nearly cried in
the office because I just

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thought, he's gone, someone
that I cared about in obviously

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in a professional
session quite a lot.

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And sometimes, if you
don't have the outlet,

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or you don't get
to talk about it,

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it comes out when
you're at home.

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I remember thinking about it.

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And I was worrying that he was
on his own when it happened.

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And I was putting the
washing out in the garden,

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and I just felt myself crying.

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So and I think as
well sometimes,

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certain colleagues they're
not the most forthright

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in explaining how they feel
about what we're doing.

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People just want
to on with the job

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and go home back
to their families.

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So some people are
really struggling,

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but they won't be
articulate in how

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it feels because
there is sometimes

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a bit of a culture of,
oh, just get on with it.

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Don't think about it too much.

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But if you don't think about
it, or you don't reflect on it,

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it's going to come out.

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It's going to come
out down the line.

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And it's probably going to
be a lot worse than actually

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dealing with it and
talking about how you feel.